Policies & Process

Quick Responder

Customer service is my #1 priority. With such a monumental purchase, I want you to feel as comfortable as possible.

Quick Shipper

I know the anticipation of receiving new guitars (!) so I try and get yours shipped the day of purchase.

Return Policy

Full Return Policy

Items must be returned in original, as-shipped condition with all original packaging and no signs of use. Buyer assumes responsibility for all return shipping costs unless the item was not received as described.

New, Used & Vintage Items

Returnable within 7 days of delivery.
Restocking Fee: 15%

Refunds

Buyer receives a full refund in their original payment method less any shipping costs and a 15% restocking fee.

Return Policy

General Terms

Make sure to check the return policy on each individual listing as some items may be sold "As-Described" and not eligible for a return.

Shipping Options

You can choose your shipping method during checkout. This item ships from Leander, TX, United States via:

  • Local Pickup (Austin, TX)

  • $49 Standard Shipping*

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